What Happens If Your Shift Is Cancelled by a Healthcare Practice?

❗ What Happens If Your Shift Is Cancelled by a Healthcare Practice?

At Relief Buddy, we understand how frustrating it can be when you’re counting on a shift—financially and professionally—and it’s cancelled unexpectedly. While cancellations are rare, they do happen from time to time for legitimate reasons.

When they do, we do everything we can to support you and help you get rebooked.

🛠 What We Do When a Shift Is Cancelled

If a clinic or pharmacy cancels your confirmed shift:

• We’ll notify you immediately through the app and email.

• We’ll actively search for other shift opportunities in your area that match your profile and availability.

• You’ll continue to be visible for new shifts posted in the region.

🔒 How We Help Prevent Repeat Issues

We take cancellations seriously—especially when there’s a pattern. Here’s how we help protect you:

✅ Block Options

If a practice cancels on you without good reason or makes you uncomfortable, you can block them from your feed. This ensures you won’t be matched with them again in the future.

🔎 Internal Review for Repeat Offenders

Healthcare practices that cancel frequently—especially on short notice—may be flagged for review. Repeated behavior can result in restrictions or intervention from our support team.

🧾 Track Record Transparency

Just like professionals have shift ratings, healthcare practices also receive internal reliability scores. This helps ensure a fair and consistent experience across the platform.

📌 A Note on Relief Work & Expectations

Relief and temporary work brings flexibility—but also some unpredictability. While cancellations are uncommon, they are a reality of the industry. We monitor trends closely and step in when necessary to protect both your time and reputation.

We know your time is valuable—and we’re here to help you make the most of it.

⚖️ Independent Contractor Reminder

As a Healthcare Professional on Relief Buddy, you operate as an independent contractor. This means:

• You choose the shifts and locations that work for you.

• You’re free to set your own preferences, accept or decline work, and block locations that don’t meet your expectations.

Relief Buddy does not employ you directly but provides the tools, support, and visibility to connect you with great opportunities across Canada.

🙏 Thank You

Your professionalism, flexibility, and dedication are what make Relief Buddy possible. We’re here to support you—every shift, every step of the way.