Understanding the Relief Buddy Post-Shift Rating System

After each completed shift, workers and locations can optionally rate their experience to help improve trust, reliability, and overall quality on the Relief Buddy platform.

Overview

Relief Buddy includes a post-shift rating system that allows both Healthcare professionals and Healthcare Providers Locations (Owners/Offices/Pharmacies) to provide feedback after a shift has been completed.

These ratings help improve the overall quality of the Relief Buddy network by collecting structured feedback about shift experiences. The information helps the platform better understand reliability, satisfaction, and working relationships between professionals and locations.

Who Can Submit a Rating

After a completed shift:

Workers can rate the Location
Locations can rate the Worker

Submitting a rating is optional, but feedback is encouraged as it helps strengthen the community and maintain professional standards across the network.

When Ratings Can Be Submitted

Ratings become available after a shift has been completed.

You will see the rating prompt when confirming or completing shift details.

A rating can be submitted within 3 days after the shift ends. After this period, the rating option will no longer be available.

What Information Is Included in a Rating

Each rating includes the following:

Star Rating

You can provide a rating from 1 to 5 stars to reflect your overall experience.

Optional Comment

You may add a short comment (up to 100 characters) to provide additional context.

This information helps Relief Buddy better understand user preferences and experiences.

Why Ratings Matter

The rating system helps Relief Buddy:

Maintain a professional and reliable network
Identify strong working relationships
Improve future matching and platform experience
Support quality assurance and community trust

Providing feedback after a shift helps ensure the Relief Buddy platform continues to serve both professionals and locations effectively.