When and How Should I Rate a Healthcare Professional?

Learn why it’s important to rate each shift fairly and within 3 days, how timely feedback helps the Relief Buddy community, and why ratings should reflect only the shift worked — not past experiences

⭐ The Importance of Timely and Honest Ratings

At Relief Buddy, ratings are an essential part of creating a fair and trusted community for both healthcare professionals and offices. Your feedback helps others make informed decisions, rewards great work, and encourages continuous improvement.

Ratings are currently only available for Pharmacy.

Why Rate Promptly — Within 3 Days of the Shift

We ask that you submit your rating within 3 days of a shift’s completion. Here’s why timeliness matters:

  • Details Stay Fresh — The sooner you provide feedback, the more accurate and relevant it will be.

  • Helps Fill Future Shifts — Timely ratings ensure that qualified professionals can be matched quickly for upcoming opportunities.

  • Supports Accountability — Prompt ratings reflect real, recent performance, making them more meaningful for the community.

Keep It Fair — One Shift at a Time

It’s natural for emotions to run high after a challenging interaction, but fairness means rating based only on the shift in question — not on past experiences or unrelated frustrations.

  • Avoid “carry-over” ratings — A poor interaction today should not impact how you rate someone for work they did weeks or months ago.

  • Be specific to the day — Base your rating on how the worker met expectations during that specific shift.

  • Focus on performance — Consider punctuality, professionalism, communication, and ability to fulfill the role’s requirements.

The Benefit to Everyone

Honest, timely, and shift-specific ratings help:

  • Reward top performers with better opportunities.

  • Provide constructive insights to professionals looking to improve.

  • Build a reliable and respectful network that benefits both offices and healthcare workers.

By rating fairly and promptly, you help make Relief Buddy a community where great work is recognized and future matches are stronger than ever.