How do I setup Pre-Authorized Direct Debit Payments?

You can arrange to setup Pre-Authorized Direct Debit (PAD) directly in the Mobile App or Desktop Portal.

Click on the Icon on the Top Left of the screen, in the action menu that drops down select Payment Settings
Select the location you want to configure payments for
Select Pre-Authorized Debit (PAD)
If you select Instant follow the on screen instructions and ensure you allocate about 5 to 10 minutes for the verification process as required by your bank
If you have any issues with the Instant Process or do not see your bank listed, then we recommend using the Micro-Deposit Process. Continue reading if you select the Micro-Deposit Method
Follow the on screen prompts for your banking details collected by Stripe, our 3rd party secure banking provider, and press the Submit button
Press Confirm to move to next step Please ensure you look for an email from "support@stripe.com" regarding confirmation of next steps and when the micro deposits have been made You will need to follow the links found in the email from "support@stripe.com" in order to complete the account verification
Strip PAD Agreement acceptance, press Accept to move to next step
Please check your owner account email for your instructions from support@stripe.com and the next steps Important Note: It may take 1-2 business days before the Micro Deposits from Stripe are pushed into your account. Please check your email for a message from support@stripe.com as they will confirm directly with you when the deposits have been made and provide a link to confirm next steps. Once that is complete, Relief Buddy will automatically update your payment settings on the platform.