Marking a Shift as Paid

Marking a Shift as Paid (Mobile App & Desktop Portal)

Confirm when payment has been sent or received for a completed shift.

Relief Buddy allows both workers and offices to record when a shift has been paid. This helps keep payment records organized and ensures both sides can easily confirm the status of completed shifts.

Once a shift has been completed, either the office or the worker can update the payment status directly in the Relief Buddy mobile app or desktop portal.

When Can a Shift Be Marked as Paid?

A shift can only be marked as paid when:

• The shift has been completed

Once the payment information is entered, the shift status will update to Paid.

How to Mark a Shift as Paid

For Offices (Owners)

1. Open the completed shift in the Relief Buddy app or portal.

2. Click Mark Shift as Paid.

3. Enter the payment details:

   • Payment Date

   • Payment Method (Direct Deposit, EMT, Cheque, Stripe, or Other)

   • Payment Reference Number (optional but recommended)

4. Click Submit.

Once submitted, the shift payment status will update to Paid.

For Workers

Workers can confirm when they have received payment from the office.

1. Open the completed shift in your Relief Buddy account.

2. Select I've Received Payment.

3. Enter the payment details:

   • Payment Date

   • Payment Method

   • Payment Reference Number (if available)

4. Click Submit.

The shift will now show a Paid status.

If You Haven’t Been Paid Yet

Workers can send a reminder to the office if payment has not yet been received.

To send a reminder:

1. Open the completed shift.

2. Select I Haven’t Been Paid.

3. Confirm the request.

An automated email will be sent to the office requesting a payment update.

To prevent spam, reminders are limited to:

• One reminder every 24 hours

• Maximum of 3 reminders per shift

Viewing Payment Details

Once a shift is marked as Paid, you can view the payment details anytime by selecting the Payment Status on the shift.

This will display:

• Payment date

• Payment method

• Payment reference number

• Who submitted the payment record

Important Notes

• Payment details can only be edited by the person who originally submitted them.

• If payment details were entered by the office, the worker cannot modify them.

• If payment details were entered by the worker, the office cannot modify them.

• This feature helps maintain an accurate payment history for completed shifts.

Tip

Including a payment reference number (such as an EMT confirmation code or cheque number) can help both parties easily track and confirm payments.