--- title: Marking a Shift as Paid description: Learn how to mark a completed shift as paid in the Relief Buddy mobile app or portal and how workers can request payment reminders from offices. --- [Skip to content](https://knowledgebase.reliefbuddy.com/marking-a-shift-as-paid#main-content) English Show submenu for translations [More support](https://knowledgebase.reliefbuddy.com/kb-tickets/new?hsLang=en) ![2 Relief Buddy Logo Final, RB and Text, Horizontal-1.png\]](https://knowledgebase.reliefbuddy.com/hs-fs/hubfs/2%20%20Relief%20Buddy%20Logo%20Final%2c%20RB%20and%20Text%2c%20Horizontal-1.png?height=40&name=2%20%20Relief%20Buddy%20Logo%20Final%2c%20RB%20and%20Text%2c%20Horizontal-1.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://knowledgebase.reliefbuddy.com/kb-tickets/new) - Go to reliefbuddy.com Go to reliefbuddy.com Hello. How can we help? - There are no suggestions because the search field is empty. 1. [Help Center](https://knowledgebase.reliefbuddy.com/?hsLang=en) 2. [FAQ](https://knowledgebase.reliefbuddy.com/faq?hsLang=en) # Marking a Shift as Paid ## Confirm when payment has been sent or received for a completed shift. ### Marking a Shift as Paid (Mobile App & Desktop Portal) ### Confirm when payment has been sent or received for a completed shift. Relief Buddy allows both **workers and offices** to record when a shift has been paid. This helps keep payment records organized and ensures both sides can easily confirm the status of completed shifts. Once a shift has been completed, either the **office** or the **worker** can update the payment status directly in the Relief Buddy mobile app or desktop portal. --- ### When Can a Shift Be Marked as Paid? A shift can only be marked as paid when: - The **shift has been completed** Once the payment information is entered, the shift status will update to **Paid**. --- ### How to Mark a Shift as Paid #### For Offices (Owners) 1. Open the **completed shift** in the Relief Buddy app or portal. 2. Click **Mark Shift as Paid**. 3. Enter the payment details: - **Payment Date** - **Payment Method** (Direct Deposit, EMT, Cheque, Stripe, or Other) - **Payment Reference Number** (optional but recommended) 4. Click **Submit**. Once submitted, the shift payment status will update to **Paid**. --- #### For Workers Workers can confirm when they have received payment from the office. 1. Open the **completed shift** in your Relief Buddy account. 2. Select **I've Received Payment**. 3. Enter the payment details: - **Payment Date** - **Payment Method** - **Payment Reference Number** (if available) 4. Click **Submit**. The shift will now show a **Paid** status. --- ### If You Haven’t Been Paid Yet Workers can send a reminder to the office if payment has not yet been received. To send a reminder: 1. Open the completed shift. 2. Select **I Haven’t Been Paid**. 3. Confirm the request. An automated email will be sent to the office requesting a payment update. To prevent spam, reminders are limited to: - **One reminder every 24 hours** - **Maximum of 3 reminders per shift** --- ### Viewing Payment Details Once a shift is marked as **Paid**, you can view the payment details anytime by selecting the **Payment Status** on the shift. This will display: - Payment date - Payment method - Payment reference number - Who submitted the payment record --- ### Important Notes - Payment details **can only be edited by the person who originally submitted them**. - If payment details were entered by the **office**, the worker cannot modify them. - If payment details were entered by the **worker**, the office cannot modify them. - This feature helps maintain an accurate **payment history for completed shifts**. --- ### Tip Including a **payment reference number** (such as an EMT confirmation code or cheque number) can help both parties easily track and confirm payments. - [Getting Started](https://knowledgebase.reliefbuddy.com/getting-started?hsLang=en) - [RB Pay](https://knowledgebase.reliefbuddy.com/rb-pay?hsLang=en) - [Profile Management](https://knowledgebase.reliefbuddy.com/profile-management?hsLang=en) - [Payment Setup](https://knowledgebase.reliefbuddy.com/payment-setup?hsLang=en#main-content) - [Payment Options](https://knowledgebase.reliefbuddy.com/payment-setup?hsLang=en#payment-options) - [FAQ](https://knowledgebase.reliefbuddy.com/faq?hsLang=en) - [Mobile App](https://knowledgebase.reliefbuddy.com/mobile-app?hsLang=en) - [Moving From BTG Global to Relief Buddy](https://knowledgebase.reliefbuddy.com/moving-from-btg-global-to-relief-buddy?hsLang=en) [![Chill listening crop-3](https://knowledgebase.reliefbuddy.com/hs-fs/hubfs/2%20%20Relief%20Buddy%20Logo%20Final%2c%20RB%20and%20Text%2c%20Horizontal-1.png?width=105&height=24&name=2%20%20Relief%20Buddy%20Logo%20Final%2c%20RB%20and%20Text%2c%20Horizontal-1.png "Chill listening crop-3")](https://reliefbuddy.com/) Copyright © 2026, Relief Buddy Inc. all right reserved